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Books and kits in new condition may be returned for refund within 30 days of purchase. Shipping charges cannot be refunded. Returns are subject to a 5% restocking fee.
Audiotapes, videotapes, CD's, DVD's, and software cannot be returned unless defective. In the event that any such product is defective or unusable, you have the option of receiving a full refund (including shipping), or a replacement item at no extra charge.
Digital (PDF) Downloads: No refunds are available for downloaded digital media, but if you have difficulty with a download or the media you receive is corrupted or unusable, just let us know - we will be happy to send you the media by email or via another file-sharing service.
To return an item, please mail or ship along with a copy of the original invoice to:
Davis Dyslexia Association International|
1601 Bayshore Hwy. #260
Burlingame, CA 94010
For more information or questions about returns or replacements, please send email to [email protected] or contact us via telephone at 1-888-999-3324 [Toll Free] or 1-650-692-7241[Local].