Davis Dyslexia Association International Online Ordering

Information and Materials for use with Davis Methods

Returns and Refunds

Books and kits in new condition may be returned for refund within 30 days of purchase. Shipping charges cannot be refunded. Returns are subject to a 5% restocking fee.

Audiotapes, videotapes, CD's, DVD's, and software cannot be returned unless defective. In the event that any such product is defective or unusable, you have the option of receiving a full refund (including shipping), or a replacement item at no extra charge.

Digital (PDF) Downloads: No refunds are available for downloaded digital media, but if you have difficulty with a download or the media you receive is corrupted or unusable, just let us know - we will be happy to send you the media by email or via another file-sharing service.

To return an item, please mail or ship along with a copy of the original invoice to:

Davis Dyslexia Association International
1601 Bayshore Hwy. #260
Burlingame, CA 94010
USA

For more information or questions about returns or replacements, please send email to [email protected] or contact us via telephone at 1-888-999-3324 [Toll Free] or 1-650-692-7241[Local].